WHATS GOING WELL? WHAT ARE THE CHALLANGES? ANY IDEAS?
I think that the new Doctors schedule is going very well and seeing an increase in returning and existing patient visits.
Getting new patients in and more leads is something that is challenging currently but we are working hard to give out referral cards as often as we can, giving them out to surrounding businesses and patients.
I think that having a patient day would bring in a lot of attention to this location as well as giving people the opportunity to give us a try and see the relief they can have by coming to the joint.
Something that we did at the salon that I used to work at was write post cards and mail to first time visitors with a discount on there next visit when they bring in the post card with them.
I think that if we did something similar to this with a post card or email with either a free extra visit when showing the email added to there account for new pts that signed up for a wellness plan or package. And for the initial visit patients that went with a single visits to do either a $ amount off when they come in to sign up for a plan or package or a free extra visit added when they do as well would be a great way to keep new patients coming back and feeling wanted as patients but also to build up the returning patient conversion rate giving the incentive for those single visit initial patients.
Thank you for that suggestion!